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Last updated: February 17, 2026

What to include

  • Device model and iOS version
  • Metalytics app version
  • A short issue summary and expected behavior
  • Screenshots if applicable

Quick Answers

Your data is designed to stay on-device. If you reinstall the app or switch devices, confirm your own backup strategy first.

For account or store-related issues, include your App Store purchase details in the email so we can help faster.